Welcome to Not Your Memory (“NYM”, “we”, “our”, “us”).
These Terms of Service (“Terms”) govern your access to and use of our website [www.notyourmemory.com], related subdomains, and any services or purchases offered through it (collectively, the “Site”).

By visiting our Site or making a purchase, you agree to be bound by these Terms, as well as our Shipping Terms, Returns & Refund Policy, and Privacy Policy.
If you do not agree, please refrain from using our Site or placing orders.

1. General Conditions

• NYM reserves the right to refuse service, cancel orders, or restrict access to the Site at any time for any reason.

• You agree not to use our products for any unlawful or unauthorized purpose, including resale without permission.

• You must be at least 18 years old or the age of majority in your jurisdiction to purchase products from NYM.

• Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products at any time.

2. Product Information & Availability

We strive to ensure accuracy in all descriptions, images, and pricing, but occasional errors may occur.

• Product colors and packaging may vary slightly due to photography or display settings.

• Certain fragrances or editions may be limited in quantity or available for preorder only.

• NYM reserves the right to limit sales quantities per person, household, or order.

3. Orders, Payments & Billing

• All orders are subject to acceptance and availability.

• We accept payments via major credit cards, PayPal, and other payment gateways displayed at checkout.

• You agree to provide accurate billing and shipping information and authorize NYM to charge the payment method for your order total.

• In the event of suspected fraud or unauthorized use, we may cancel or hold an order pending verification.

4. Shipping, Returns & Exchanges

Shipping, return, and exchange processes are governed by our:

• Shipping Terms & Conditions

• Returns & Refund Policy

Please review these policies carefully before placing your order.
All timelines and eligibility criteria stated therein apply to every order.

5. Intellectual Property

All content on the Site—including text, graphics, images, designs, product names, and trademarks (“NYM Content”)—is owned or licensed by Not Your Memory and protected by applicable copyright, trademark, and intellectual property laws.
You may not copy, reproduce, modify, or distribute any NYM Content without prior written consent.

6. User Accounts

If you create an account with us:

• You are responsible for maintaining the confidentiality of your login information.

• You agree to notify us immediately if you suspect unauthorized access or use of your account.

• NYM reserves the right to terminate or suspend any account at our discretion.

7. Limitation of Liability

To the fullest extent permitted by law:

• NYM shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or products.

• Our total liability for any claim shall not exceed the total amount you paid for the applicable product(s).

Perfume sensitivity and allergic reactions vary by individual; customers should test responsibly and review product descriptions prior to use.

8. Indemnification

You agree to indemnify and hold NYM, its owners, affiliates, and employees harmless from any claims, losses, or damages arising from your breach of these Terms or misuse of our Site or products.

9. Governing Law

These Terms are governed by the laws of the State of Texas, USA, without regard to conflict of law principles.
Any disputes shall be handled exclusively in the competent courts of the State of Texas.

10. Changes to These Terms

We may update these Terms periodically to reflect changes in business operations or legal requirements. Updates take effect upon posting on this page.

11. Contact Us

If you have any questions about these Terms email us at: support@notyourmemory.com